Cancellation, Returns, and Refund 

At Let's Talk Letters, we strive to provide you with high-quality products and services. However, if you are not satisfied with your purchase, you may be eligible for a refund or return under the following conditions:

1. Cancellations

   • For custom orders or commissioned artwork, cancellations must be made within 48 hours of placing your order. After that, cancellations may be subject to a fee or may not be possible.

   • For calligraphy workshops or events, cancellations made at least 7 days prior to the scheduled date will receive a full refund. Cancellations within 7 days may be subject to a cancellation fee or forfeiture of payment.

2. Returns

   • Physical products, such as stationery or artwork, may be returned within 14 days of delivery for a refund or exchange, provided they are unused and in their original condition.

   • Return shipping costs are the responsibility of the customer.

   • Custom or personalized items are non-refundable and non-returnable.

3. Refunds

   • Refunds will be issued using the original payment method within 7-10 business days of receiving the returned item(s) or approving the refund request.

   • Refunds are not applicable for digital products or services once they have been delivered or accessed.

4. Exceptions

   • Let's Talk Letters reserves the right to refuse returns or refunds in cases of misuse, damage caused by the customer, or other exceptional circumstances.

5. Shipping Costs

   • Shipping costs are non-refundable unless the return is due to our error or a defective product.

To initiate a cancellation, return, or refund request, please contact our customer support team at [Email Address] or [Phone Number]. We will review your request and provide further instructions.

Please note that this Cancellation, Returns, and Refund Policy is subject to change without notice. The most up-to-date version will be available on our website.